THE PROBLEM:
The project aimed to create a unified secure user management system that allows for the handling of user accounts, roles & permissions, and in-flight data storage for our clients within an augmented reality training tool.
THE TEAM:
1 DESIGNER (ME), 2 ENGINEERS, 1 PRODUCT MANAGERS
MY ROLE:
SENIOR UX DESIGNER & PROJECT LEAD
THE TOOLS:
FIGMA, REACT, PROTOPIE, IPAD MINI
CHALLENGES:
Lack of infrastructure for data storage
Tight timeline (6 weeks)
Security protocols
Role-based controls may interfere with other features
OVERVIEW
MILITARY USER MANAGEMENT SYSTEM
ACTION PLAN
USER INTERVIEWS
PRODUCT AUDIT
DESK RESEARCH
ASSUMPTIONS *
!
*based on our findings
Our first version of this system will focus on manual data entry and management with long-term system architecture subject to change based on contract
Users are willing to adopt manual workflows to have an optimal educational experience
There will be minimal to no need for in-flight user data adjustments
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allow admin users the ability to assign permissions
allow users to enter biometric data
provide simple export to other tools within the company's product suite
Simple export process into other non-proprietary softwares
Seamless data flow and integration
minimal security features to avoid non-compliance
User permissions
requirements
must:
nice to haves:
goals
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Allow users the ability to retrieve and assign
relevant data
Restrict access to certain data points based on
role/status
Encourage seamless data flow and integration between system and aircraft
Returning Users:
user flows
Adding a new user:
Reference and inspiration were taken from the Apple Human Interface Guidelines on the handling of Alerts and design language. Simplicity was also encouraged where applicable, in order to be mindful of the pilot's cognitive load.
wireframes
users WERE GIVEN A LOW FIDELITY PROTOTYPE AND ASKED TO COMPLETE THE FOLLOWING TASKS, UNAIDED:
ADD A NEW USER
eDIT AN EXISTING PROFILE
ADJUST USER PERMISSIONS
these USERS WERE NOT ENTIRELY NEW TO THE PRODUCT BUT HAD NOT EXPERIENCED THESE WORKFLOWS.
erroneous INPUTS WERE TRACKED AND TAKEN TO THE DESIGN TEAM FOR BRAINSTORMING
FINE-TUNING visual HIERARCHY AND COLOR ACCENTS SHOULD ADDRESS ANY INPUT DELAYS.
review/validate
process:
key takeaways:
HEADSET CALIBRATION:
A PRIMARY FUNCTION OF THIS SYSTEM IS TO STORE INTERPUPILLARY DISTANCE (IPD), AND EYE TRACKING INFORMATION OF THE USERS TO MAKE START UP QUICKER. this REQUIRES USERS TO ALIGN OBJECTS TO REAL WORLD ENTITIES TO FORM A GROUND TRUTH FOR THE augmented reality EXPERIENCE. the CALIBRATION EXPERIENCE WAS REPLICATED IN A MID-FIDELITY PROTOTYPE TO GIVE STAKEHOLDERS A BETTER UNDERSTANDING OF SYSTEM WORKFLOWS.
results
