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THE PROBLEM:

The project aimed to create a unified secure user management system that allows for the handling of user accounts, roles & permissions, and in-flight data storage for our clients within an augmented reality training tool.

MY ROLE:

SENIOR UX DESIGNER & PROJECT LEAD

THE TEAM:

1 DESIGNER (ME), 2 ENGINEERS, 1 PRODUCT MANAGER

THE TOOLS:

FIGMA, REACT, PROTOPIE, IPAD MINI

CHALLENGES:

  • Lack of infrastructure for data storage

  • Tight timeline (6 weeks)

  • Security protocols

  • Role-based controls may interfere with other features


THE PROBLEM:

The project aimed to create a unified secure user management system that allows for the handling of user accounts, roles & permissions, and in-flight data storage for our clients within an augmented reality training tool.

MY ROLE:

SENIOR UX DESIGNER & PROJECT LEAD

THE TEAM:

1 DESIGNER (ME), 2 ENGINEERS, 1 PRODUCT MANAGER

THE TOOLS:

FIGMA, REACT, PROTOPIE, IPAD MINI

CHALLENGES:

  • Lack of infrastructure for data storage

  • Tight timeline (6 weeks)

  • Security protocols

  • Role-based controls may interfere with other features


OVERVIEW

MILITARY USER MANAGEMENT SYSTEM

MILITARY USER MANAGEMENT SYSTEM

ASSUMPTIONS *

!

*based on our findings

!

*based on our findings

Our first version of this system will focus on manual data entry and management with long-term system architecture subject to change based on contract

Our first version of this system will focus on manual data entry and management with long-term system architecture subject to change based on contract

Users are willing to adopt manual workflows to have an optimal educational experience

Users are willing to adopt manual workflows to have an optimal educational experience

There will be minimal to no need for in-flight user data adjustments

There will be minimal to no need for in-flight user data adjustments

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  • allow admin users the ability to assign permissions

  • allow users to enter biometric data

  • provide simple export to other tools within the company's product suite

  • allow admin users the ability to assign permissions

  • allow users to enter biometric data

  • provide simple export to other tools within the company's product suite

  • Simple export process into other non-proprietary softwares

  • Seamless data flow and integration

  • minimal security features to avoid non-compliance

  • User permissions

  • Simple export process into other non-proprietary softwares

  • Seamless data flow and integration

  • minimal security features to avoid non-compliance

  • User permissions

requirements

must:

nice to haves:

goals

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Allow users the ability to retrieve and assign
relevant data

Restrict access to certain data points based on
role/status

Restrict access to certain data points based on
role/status

Encourage seamless data flow and integration between system and aircraft

Returning Users:

user flows

Adding a new user:

Reference and inspiration were taken from the Apple Human Interface Guidelines on the handling of Alerts and design language. Simplicity was also encouraged where applicable, in order to be mindful of the pilot's cognitive load.

wireframes

users WERE GIVEN A LOW FIDELITY PROTOTYPE AND ASKED TO COMPLETE THE FOLLOWING TASKS, UNAIDED:

  • ADD A NEW USER

  • eDIT AN EXISTING PROFILE

  • ADJUST USER PERMISSIONS


these USERS WERE NOT ENTIRELY NEW TO THE PRODUCT BUT HAD NOT EXPERIENCED THESE WORKFLOWS.

erroneous INPUTS WERE TRACKED AND TAKEN TO THE DESIGN TEAM FOR BRAINSTORMING

users WERE GIVEN A LOW FIDELITY PROTOTYPE AND ASKED TO COMPLETE THE FOLLOWING TASKS, UNAIDED:

  • ADD A NEW USER

  • eDIT AN EXISTING PROFILE

  • ADJUST USER PERMISSIONS


these USERS WERE NOT ENTIRELY NEW TO THE PRODUCT BUT HAD NOT EXPERIENCED THESE WORKFLOWS.

erroneous INPUTS WERE TRACKED AND TAKEN TO THE DESIGN TEAM FOR BRAINSTORMING

FINE-TUNING visual HIERARCHY AND COLOR ACCENTS SHOULD ADDRESS ANY INPUT DELAYS.

review/validate

process:

key takeaways:

TRY ME!

HEADSET CALIBRATION:

A PRIMARY FUNCTION OF THIS SYSTEM IS TO STORE INTERPUPILLARY DISTANCE (IPD), AND EYE TRACKING INFORMATION OF THE USERS TO MAKE START UP QUICKER. this REQUIRES USERS TO ALIGN OBJECTS TO REAL WORLD ENTITIES TO FORM A GROUND TRUTH FOR THE augmented reality EXPERIENCE. the CALIBRATION EXPERIENCE WAS REPLICATED IN A MID-FIDELITY PROTOTYPE TO GIVE STAKEHOLDERS A BETTER UNDERSTANDING OF SYSTEM WORKFLOWS.


results

THANKS FOR VISITING!

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by Sierra Williams